The HK Software Quality Assurance Model provides the standard for local software organizations independent or internal; large or small) to :

• Meet software quality requirements;
• Improve on software quality practices;
• Use as a bridge to achieve other international standards;
• Assess and certify them to a specific level of software quality conformance. 
  

The HK Software Quality Assurance Model consists of (click the books to download relevant documents):

A description of seven of the most essential practices in a software organization included in:

• a Procedure Handbook that details the procedures that are required to be followed for each of the seven practices;
• Guidebook that provides guidelines, templates and tools that should be used in adhering to procedures.

As part of the overall model package, the following supporting pieces of documentation are also provided:

• an Introductory guide to serve as an introduction to the model, the seven practices and a reference to the other supporting pieces of documentation in the overall package.

• an Implementation & Improvement Guide describing the steps that should be followed to

• install and use these practices in a software organization;
• enable a software organization to reach a higher degree of software quality conformance in adherence to the model.
  
  

The seven practices that form the basis of the HK Software Quality Assurance Model are:

1. Software Project Management
   
   the process of planning, organizing, staffing, monitoring, controlling and leading a software project.
   
   (download the Procedure Handbook of Software Project Management)
   (download the Guidebook of Software Project Management)
   
   
   
2. Software Testing
   
   the process of evaluating a system where the software resides to:
   • confirm that the system satisfies specified requirements;
   • identify and correct defects in the system before implementation.
     
     (download the Procedure Handbook of Software Project Management)
     (download the Guidebook of Software Project Management)
     
     
     
3. Software Outsourcing
   
   the process that involves:
   • Establishing a software outsourcing contract (SOC);
   • Selecting contractor(s) to fulfill the terms of the SOC;
   • Managing contractor(s) in accordance to the terms of the SOC;
   • Reviewing and auditing contractor performance based on results achieved;
   • Accepting the software product and/or service into production when it has been fully tested.
     
     (download the Procedure Handbook of Software Project Management)
     (download the Guidebook of Software Project Management)
     
     
     
4. Software Quality Assurance
   
   a planned and systematic pattern of all actions necessary to provide adequate confidence that the item, product or service, and conform to established customer and technical requirements.
   
   (download the Procedure Handbook of Software Project Management)
   (download the Guidebook of Software Project Management)
   
   
5. User Requirements Management
   
   the process of discovering, understanding, negotiating, documenting, validating and managing a set of requirements for a computer-based system.
   
   (download the Procedure Handbook of Software Project Management)
   (download the Guidebook of Software Project Management)
   
   
   
6. Post Implementation Support
   
   the process of providing operations and maintenance activities needed to use the software effectively after it has been delivered.
   
   (download the Procedure Handbook of Software Project Management)
   (download the Guidebook of Software Project Management)
   
   
   
7. Change Control
   
   the process of evaluating proposed changes to software configuration items and coordinating the
   
   (download the Procedure Handbook of Software Project Management)
   (download the Guidebook of Software Project Management)